In this sector, which is generally characterised by outlets spread across the territory, the central manager must have a system that allows him to have a clear picture, updated in real time, of the various aspects of the technical management of the individual locations.

First and foremost, the information system must make it possible to manage requests for action in a simple, immediate and intuitive manner, giving staff and local managers the possibility of activating processes not only from PCs but also from mobile phones. È altrettanto importante poter centrally verify the execution and management of planned maintenance activities at individual points of sale.

Another element that can only be managed through an advanced information system is the monitoring of environmental comfort on which the consumer user experience, a crucial aspect for the retail sector, strongly depends.