>> Frequently Asked Questions
>> manage run-to-FAILURE MAINTENANCE
Reduce response time with Corrective Maintenance Software
The software offers flexible breakdown maintenance management, functioning as a customisable Call & Contact Centre.
Thanks to customisable workflows, it is possible to adapt the system to the specific needs of each customer, allowing for future changes to adapt to organisational variations. Each type of request follows a specific path involving various actors and roles, both internal and external.
Below you will find much useful information on corrective maintenance.
>> what you can do
Leverage the potential of breakdown maintenance
Failure maintenance intervenes after a device or system malfunctions. Through an analysis of the problem and the application of targeted interventions, efficiency and functionality are restored.
MANAGE
ORGANISE
VISUALIZE
MANAGE
Manage maintenance on demand through customised workflows tailored to the specific needs of each customer.
This tailor-made approach enables process optimisation and efficient handling of requests, involving actors and roles inside and outside the company.
This flexibility has made the system a preferred choice for many companies that need to manage on-call maintenance efficiently.
ORGANISE
It organises overtime work through customised procedures, adapted to the specific needs of each work context.
This tailor-made approach makes it possible to effectively coordinate activities, involving both resources inside and outside the organisation.
The flexibility of such a system makes it an ideal solution for companies that need to manage extraordinary interventions in an efficient and timely manner.
VISUALIZE
View detailed or summary reports via Infocad, providing a complete or specific overview of relevant activities and data.
The system allows reports to be adapted to the needs and preferences of users, offering a comprehensive and customised view of the data.
MANAGE
ORGANISE
VISUALIZE
MANAGE
Manage maintenance on demand through customised workflows tailored to the specific needs of each customer.
ORGANISE
It organises overtime work through customised procedures, adapted to the specific needs of each work context.
VISUALIZE
View detailed or summary reports via Infocad, providing a complete or specific overview of relevant activities and data.
>> THE BENEFITS
Adopt the change
Apertura ticket facile
Requests can arrive by phone, email, web and dedicated app, ensuring precise identification of the location and subject of the intervention. This eliminates generic calls and reduces errors and ticket handling time.
Definition of roles
Gli utenti di Infocad accedono via web in base al ruolo assegnato, con le azioni consentite dipendenti da tale ruolo e dallo stato della richiesta. Il sistema include un servizio di notifiche automatiche inviate agli stakeholder.
Report Generation
You can view individual reports
related to tickets (such as tracking the time
time spent in each of the
states in the process) and general reports
general reports that allow an overall analysis
overall analysis of the situation of
requests.
>> FOR MORE INFORMATION
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What is it and what is the definition of corrective or run-to-failure maintenance?
Corrective, or run-to-failure, maintenance is an immediate action performed to repair a system or equipment after a sudden malfunction has occurred.
What are the differences between corrective and preventive maintenance?
Corrective maintenance is carried out after a failure to repair the equipment, whereas preventive maintenance is carried out before, to prevent breakdowns and extend the life of the system.
What are the types of corrective maintenance?
There are two main types of corrective maintenance: unplanned, which occurs in response to a sudden failure, and planned, which is planned in advance but is only performed when a failure occurs.